1. Introduction

Doc Toolbox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our document processing services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, username)
• Files uploaded for processing
• Support communications
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

2.3 Anonymous Users

For users who choose not to create an account, we generate a temporary anonymous ID stored in your browser to track daily usage limits and provide our free tier services.

3. How We Use Your Information

• Provide and maintain our document processing services
• Process your files and deliver converted documents
• Manage your account and billing
• Improve our services and user experience
• Send important updates and notifications
• Prevent fraud and ensure security
• Comply with legal obligations

4. File Processing and Data Security

We implement industry-standard security measures including SSL encryption, secure file handling, and regular security audits to protect your data.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist our operations (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how you use our site
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences or our cookie consent banner.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

8. Data Retention

• Uploaded files: Deleted immediately after processing
• Account data: Retained while your account is active
• Analytics data: Retained for up to 26 months
• Legal compliance: Retained as required by law

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

12. Contact Us